Privacy Policy

Who this covers

This policy is for Hastech Global, a digital agency based in Dammam, Saudi Arabia. It applies to this website, enquiry forms, email and WhatsApp used to discuss logo design, websites, ecommerce, Shopify, WooCommerce, branding, social media marketing and SEO.

If you do not want us to use your details as described here, do not send a form or message. Using the site or sending an enquiry means you have read this page.

What we collect

You send us

When you request a quote, use WhatsApp, email or the contact form, we typically receive:

• Name, email, phone number and country code
• Company name, city and project notes
• The service and package you selected
• The page you came from, so the reply matches that brief

We do not run a public newsletter signup on this site. We do not ask you to create an account. Payment card details are not collected on these pages. If a project later needs invoicing, that is arranged separately, in writing.

The browser may send

Like most sites, the server and any analytics tools we use may log IP address, browser type, device type, pages viewed and the site you came from. That helps us keep the site working and understand which pages are used.

Cookies

The site may use cookies or similar tools for basic function and, if enabled, traffic measurement. You can block cookies in your browser. Some features may then work less well. We do not use your enquiry to sell advertising lists.

How we use it

Personal information is used to:

• Reply to the enquiry and discuss scope, timeline and fees
• Deliver the service you asked for
• Keep a record of the brief, the page and the package you chose
• Improve how we serve clients in Saudi Arabia
• Meet legal or accounting duties where those apply

We do not sell, rent or trade personal information. We do not send marketing mail unless you have asked for updates. You can tell us to stop at any time.

Who else may see it

Details may be shared only as needed:

• Hosting, email and form delivery providers that run this website and our inbox
• WhatsApp or similar tools when you choose to message us there
• Professional advisers (for example an accountant) if a paid project requires it
• Authorities if Saudi law requires disclosure

Those parties are expected to use the information only to provide their service. If the studio structure ever changes, records needed to continue a live project may move with that work. We would not use that as a reason to sell a marketing list.

Security and storage

We take reasonable care with enquiry data: limited access, HTTPS on this site, and email through our business mailbox. No internet transmission is perfectly safe. Do not send passwords or card numbers through the public form.

We keep enquiry and project records only as long as needed to reply, deliver the work, handle accounts, or meet Saudi legal requirements. When a record is no longer needed, we delete or anonymise it where we can.

Your rights in Saudi Arabia

Hastech Global handles personal data in line with the Personal Data Protection Law of the Kingdom of Saudi Arabia and related regulations, as they apply to this studio. Depending on the situation, you may ask us to:

• Tell you what personal data we hold about you
• Correct details that are wrong or incomplete
• Delete data we no longer need to keep
• Stop using your details for a purpose you did not agree to
• Stop further contact about new work

Email hello@hastechglobal.com with the subject “Privacy”. We will respond within a reasonable time. Some records we may have to keep for invoices, disputes or the law.

Other sites

This website may link to WhatsApp, maps or other third-party pages. Their privacy rules are their own. Read those policies before you send them data.

Children

This site is for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has sent us details, email us and we will remove what we can.

Where data is processed

The studio is in Dammam. Email, hosting and messaging tools may process data on servers outside Saudi Arabia. We use those tools only to run the website and reply to you. If that is not acceptable, contact us by phone instead of the form.

Changes

We may update this page when our process or the law changes. The date at the top will change. Continued use of the site after an update means the new text applies. For a live project, anything already agreed in writing still stands unless we both agree otherwise.

Contact

Privacy questions go to Hastech Global, Dammam, Saudi Arabia.
Website: hastechglobal.com

Email: hello@hastechglobal.com
Phone: +966 53 984 6288